If there is any coping tool that you do not understand how to use, please feel free to contact us.
We will explain and guide you how to use it. Get help with any questions.

Terms and Conditions

Updated: 9/10/2025. By using this app, you agree to the following terms. We may update these Terms anytime:Purpose of the App
This app provides general self-help wellness content. It is not a medical device, and does not provide diagnosis, treatment, or professional therapy.User Responsibility
You understand that your choices, actions, and wellness results are your responsibility. The app is for support only and cannot replace licensed mental health care.No Guarantees
We do not guarantee specific outcomes or improvements.Account Responsibilities
If you create an account, you agree to provide accurate information and maintain the confidentiality of your login credentials.Prohibited Use, Intellectual Property and No Copying
You agree not to misuse the app, attempt to access data you do not own, or use the app for harmful or illegal purposes.
Everything inside the app is protected: the design, animations, audio, exercises, content, programs, imagery scripts, models, layout, features, and text.
You agree that you will not:
Copy
Reproduce
Distribute
Modify
Translate
Reverse engineer
Sell
Publish
Create competing or derivative products, based on any part of this app without written permission from us.
Any attempt to imitate the app’s content, features, or methodology for commercial or non commercial use is strictly prohibited.
We reserve the full right to take action if these terms are violated.Termination
We may suspend access if the app is misused.Refund Policy
In case your experience is not what you expected, this policy explains how refunds work.1. In app purchases on the Apple App Store and Google Play Store
All payments made through the Apple App Store or Google Play Store are processed directly by their systems.
Because of this, Mental Healer cannot issue refunds for purchases made through these stores.
If you would like a refund, please contact the store you used:• Apple App Store: Request a refund through reportaproblem.apple.com
• Google Play Store: Request a refund through your Google account order historyBoth stores will review your request and process the refund if you are eligible.2. Web subscriptions purchased through Paddle
If you subscribed through our website, you may request a refund within fourteen days of purchase if you are unsatisfied or if a technical issue prevents you from using the app.To request a refund, please visit Customer Support and fill out the contact form.Include the email address you used for your subscription.
Refunds are usually processed within seven business days once your request is approved.3. Exceptions
Refunds cannot be issued when:
• You have already used most premium content during the refund period.
• Your request is submitted long after the fourteen day window for web purchases.
• You simply forgot to cancel your subscription before renewal.We understand that healing is a personal journey, and sometimes plans change. If you feel that something in the app did not work for you, please let us know. Your feedback helps us improve this space for everyone.4. Contact
For any questions about refunds or billing, you can reach us via Customer Support.We want you to feel respected, supported, and treated fairly. Thank you for being here.Mental Healer is owned and operated by Ho Ngoc Bao Tran.

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use this app.Information We Collect
We may collect the following information when you use the app: Email address (if you create an account)
Basic profile information (name, avatar)
Self-reported responses such as mood, plans, journaling, or mental wellness scores
Usage information related to features you interact with
We do not collect sensitive diagnostic data, medical records, or biometric informationHow Your Information Is Used
Your information is used to Personalize your wellness plan
Track your progress
Improve app features and user experience
Provide optional reminders or notifications
We do not sell or share your information with third parties for marketing.Data Storage & Security
Your data is stored securely using third parties services. We use industry-standard security practices to protect your information.Your Rights:
You may request to Access your data; Correct your data; Delete your account and all stored information; To request data deletion, please contact our support team.Children’s Privacy:
This app is not intended for users under 13.Changes to This Policy:
We may update this policy from time to time. Continued use of the app means you accept the updated terms.